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Wallets track the balance used for messaging transactions. Connect360 checks wallet balance before sending paid messages. If the workspace does not have a messaging wallet, or the balance is too low, sending can fail. Connect360 wallets For the sending checklist, see Wallets And Balance.

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Review Wallets

The Wallets page shows:
  • Wallet name.
  • Balance.
  • Status.
  • Transaction count.
Use this page before large campaigns or when messages fail due to balance.

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Transaction History

Open row actions and choose Transactions History. The history drawer shows wallet details and transactions for the selected date range, including:
  • Transaction type.
  • Amount.
  • Balance after the transaction.
  • Date.
Use date presets such as today, last 7 days, last 14 days, last 30 days, and last 90 days to review recent usage.

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Balance Tips

Before sending a campaign:
  1. Estimate the recipient count.
  2. Confirm the selected channel has a cost model you understand.
  3. Check the wallet balance.
  4. Review recent debits if usage looks higher than expected.
Top-up actions may depend on workspace billing setup and can appear disabled in the wallet list.