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Use Feedback Form when customers should be able to submit comments after viewing or ordering from the catalog. Feedback form settings

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Keep Feedback Short

Keep feedback questions short so customers can finish them quickly. Useful feedback fields usually ask about:
  • Product availability.
  • Order experience.
  • Delivery or pickup experience.
  • Overall satisfaction.
  • A short comment.
Review feedback regularly so customers can see that the form leads to action.