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Variables let one template work for many customers. Connect360 template form

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Add Variables

Variables use double braces, such as: 
{{name}}
{{order_number}}
{{delivery_time}}
Use variable names that explain the value clearly.

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Add Example Values

Example values help staff and providers understand what a real message will look like. Use realistic but safe examples. Avoid private customer details in examples.

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Preview Before Sending

Use preview to catch missing text, awkward spacing, untranslated content, or buttons that do not match the message. If the template is used in campaigns, test with a safe recipient before sending widely.