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After launching a campaign, review performance from the campaign list and reports. Connect360 campaigns

Check The Campaign List

The campaign list shows the campaign name, status, channel, recipient count, and creation date. Use it first to confirm the campaign was created and has the expected status.

Open Campaign Insights

Use Campaign And Template Insights to review:
  • Total campaigns.
  • Message counts.
  • Cost.
  • Recipients.
  • Sent, pending, and failed counts.
  • Success rate.
  • Last activity.
Campaign insights report

Follow Up

If results look wrong, check the selected channel, wallet balance, template status, customer filters, and workflow execution history.