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Connect360 uses the same customer records as Restaurant. That means customer names, phone numbers, addresses, tags, orders, and conversation history can support both service operations and messaging workflows. Connect360 customers

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What You Can Do

From the Customers page, you can:
  • Review customer records.
  • Add or edit customer details.
  • Use tags to group customers.
  • Import or export customer lists, when that workflow is enabled.
  • Open customer context while working conversations and campaigns.
Add Customer button Connect360 customer form For deeper customer record setup, see Restaurant Customers.

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Where Customers Matter In Connect360

Customers are used by:
  • Chat conversations.
  • Campaign recipient selection.
  • Customer filters.
  • Template variables.
  • Workflow triggers and actions.
  • Customer distribution reports.

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Customer Data Tips

Keep customer records practical and easy for staff to trust. Use clear names, correct phone numbers, useful tags, and complete addresses when delivery or location-based reporting matters. Before sending a campaign, review the filter result and selected customer count so the message goes to the intended audience.