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Booking status helps the host team understand what needs attention. Reservation bookings

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Use The Right Status

Use the status that matches the guest:
  • Pending reservations need review.
  • Confirmed reservations are expected.
  • Checked-in reservations have arrived.
  • Cancelled or rejected reservations should not be seated.
  • No-show reservations did not arrive.

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Review During Service

Check bookings before each service period and again during arrivals. This helps the team spot late guests, empty tables, and bookings that still need confirmation.