Add A Reason
From Reasons, clickNew Reason.
Use Clear Names
Use names staff can choose quickly during service. Good examples:- Customer changed mind.
- Item out of stock.
- Kitchen error.
- Duplicate order.
- Incorrect order entry.
Create Operational Reasons
Add clear reasons for voids, cancellations, and similar actions.
Reasons are used when staff need to explain actions such as voiding an item or cancelling something.