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Use this page when the printer is inside the Landi POS terminal, not a separate Ethernet or Wi-Fi printer.

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Plato Connection Type

Do not enter an IP address for a built-in terminal printer unless the site is using an external network printer.

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Configure In Plato

  1. Open Restaurant > Settings > Device Management.
  2. Add a Printer device.
  3. Name it clearly, such as Landi Built-In Receipt.
  4. Set the connection method to Built-In Printer or Android Driver.
  5. Configure receipt template settings.
  6. Connect the printer to the Landi POS device.
  7. Test from the same Landi terminal.
Use the Landi device settings or diagnostics app when available:
  1. Open the terminal settings or device tools app.
  2. Find printer, diagnostics, or hardware test.
  3. Print a test page.
  4. If the device test fails, check paper, cover, and terminal hardware before changing Plato.

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Reset Or Restart

  1. Restart the Landi terminal from Android power options.
  2. Do not factory reset the Android terminal unless support asks for it.
  3. If the terminal printer still fails hardware tests, escalate as a device issue.