Skip to main content
Use this page as the ICE printer hub. Exact button labels and utilities can vary by ICE model, so use the printed self-test page and printer manual when the model differs.

​
Supported Connections

​
Configure In Plato

  1. Configure the ICE printer network from PC if needed. See ICE Network 80mm Printers.
  2. Print the ICE printer self-test page and note the IP address and port.
  3. Open Restaurant > Settings > Device Management.
  4. Add a Printer device.
  5. Set Connection Config to Network.
  6. Enter the ICE printer IP address and port.
  7. Configure Template for receipts, kitchen tickets, void tickets, reports, or cash drawer.
  8. Connect the printer to the correct POS from Connected Devices.

​
Model Pages

ICE Network 80mm

Ethernet/Wi-Fi setup, self-test, PC configuration, and reset checklist.
Use Ethernet for fixed cashier, kitchen, and bar printers. Use Wi-Fi only when the printer has stable signal and the IP address is reserved.

​
Checks

If the ICE printer does not print, check power, paper direction, closed cover, Ethernet or Wi-Fi connection, and whether the IP address in Plato matches the self-test page.