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POS ready screen Use this checklist when the POS screen is not showing what staff expect.

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If Order Types Are Missing

Open the POS device config and check Order Types. Only enabled order types appear on the POS start screen.

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If Tables Are Missing

Check that:
  1. Tables are created in Table Management.
  2. Tables is enabled on the POS device.
  3. The device is not Call Center POS.

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If Payments Are Missing

Check whether Disable Payment Related Actions is enabled. If it is enabled, the POS is not meant to take payments.

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If KDS Does Not Receive Items

Check that the POS has Send KDS Tickets enabled and that the KDS is connected to the POS.