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KDS tickets Kitchen staff update ticket status by tapping. The KDS keeps the workflow fast: tap an item or ticket header as the kitchen moves through preparation.

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Item Flow

Items move through this flow:
  1. New.
  2. Processing.
  3. Ready.
  4. Completed.
When an item is voided or completed, it should no longer be treated as active prep work.

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Ticket Header

Tap the ticket header when the whole ticket should move forward together.

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One Item At A Time

Tap a single item when only that item is moving forward. For example, the drinks station can mark drinks ready while the kitchen keeps food in processing.

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Ready Calls

When items become ready, KDS can send a ready call to connected devices when that workflow is enabled.