> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plato.ae/llms.txt
> Use this file to discover all available pages before exploring further.

# Transactions

> Review retail payment records and create manual transactions when needed.

Transactions show the payment activity connected to retail orders and manual payment records.

Use `Transactions` when you need to review collected amounts, check payment method details, or create a manual transaction record.

<img src="https://mintcdn.com/platoae/Sj5gy_nraenSBNJE/images/retail/new-transaction-tap.png?fit=max&auto=format&n=Sj5gy_nraenSBNJE&q=85&s=b5bb112f6b09b36f94569b8da39e815f" alt="Create a new transaction" width="1280" height="720" data-path="images/retail/new-transaction-tap.png" />

## What To Review

When checking a transaction, confirm:

* Date and time.
* Order or reference details.
* Customer, when available.
* Payment method.
* Amount.
* Status.
* Staff member or source, when available.

## Manual Transactions

Create a manual transaction only when the payment needs to be recorded outside the normal order flow.

Keep the note clear enough for a manager or accountant to understand why the transaction exists later.

## Reconciliation

Use transactions together with payment reports and device session reports when closing the day.

If totals do not match, check manual transactions, voided items, discounts, and unpaid or partially paid orders first.

<img src="https://mintcdn.com/platoae/rdPq6NPhcpUQaclV/images/retail/transaction-form.png?fit=max&auto=format&n=rdPq6NPhcpUQaclV&q=85&s=c9950328b92ec835d6a776724a680ae1" alt="Manual transaction form" width="1280" height="720" data-path="images/retail/transaction-form.png" />
