> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plato.ae/llms.txt
> Use this file to discover all available pages before exploring further.

# Ordering

> Configure dine-in, delivery, pick-up, customer fields, payment options, and operating hours.

Ordering settings decide how customers can place orders from the online menu.

<img src="https://mintcdn.com/platoae/TIGnbzXxmghL4Tv_/images/restaurant/menu/ordering-top.png?fit=max&auto=format&n=TIGnbzXxmghL4Tv_&q=85&s=f69a93497867a5e8d426c8ea89fd54d1" alt="Ordering settings" width="1268" height="720" data-path="images/restaurant/menu/ordering-top.png" />

## Order Types

Use the tabs for `Dine in`, `Delivery`, and `Pick Up` to configure each flow separately.

For each order type, decide:

* Whether that order type is enabled.
* Which payment options are accepted.
* Whether customers can pay online, on-site, or with cash.

Only enable order types your team is ready to handle.

## Customer Fields

Use Customer Form Option to ask for extra information during checkout.

<img src="https://mintcdn.com/platoae/TIGnbzXxmghL4Tv_/images/restaurant/menu/ordering-customer-fields.png?fit=max&auto=format&n=TIGnbzXxmghL4Tv_&q=85&s=d20275695069cfbed6eb2954f7ce0eff" alt="Ordering customer fields" width="1268" height="720" data-path="images/restaurant/menu/ordering-customer-fields.png" />

Keep customer fields short. Ask only for information staff actually need to prepare or deliver the order.

## Operating Hours

Operating hours control when customers can place orders.

<img src="https://mintcdn.com/platoae/TIGnbzXxmghL4Tv_/images/restaurant/menu/ordering-hours.png?fit=max&auto=format&n=TIGnbzXxmghL4Tv_&q=85&s=9a17786a3edcefc76e975165dc32b687" alt="Ordering hours" width="1268" height="720" data-path="images/restaurant/menu/ordering-hours.png" />

Review every order type separately. Delivery and pick-up often need different hours from dine-in service.
