> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plato.ae/llms.txt
> Use this file to discover all available pages before exploring further.

# Move Items From New To Ready

> Tap tickets and items to move them through preparation.

<img src="https://mintcdn.com/platoae/NRPvZwQQD0AeWQue/images/kds-pos/kds-product.png?fit=max&auto=format&n=NRPvZwQQD0AeWQue&q=85&s=07e10b60ddb3183c611e0d4ba7716e2c" alt="KDS tickets" width="1332" height="1242" data-path="images/kds-pos/kds-product.png" />

Kitchen staff update ticket status by tapping.

The KDS keeps the workflow fast: tap an item or ticket header as the kitchen moves through preparation.

## Item Flow

Items move through this flow:

1. New.
2. Processing.
3. Ready.
4. Completed.

When an item is voided or completed, it should no longer be treated as active prep work.

## Ticket Header

Tap the ticket header when the whole ticket should move forward together.

## One Item At A Time

Tap a single item when only that item is moving forward.

For example, the drinks station can mark drinks ready while the kitchen keeps food in processing.

## Ready Calls

When items become ready, KDS can send a ready call to connected devices when that workflow is enabled.