> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plato.ae/llms.txt
> Use this file to discover all available pages before exploring further.

# Review Workflow Executions

> Use workflow execution history to understand automation runs.

Execution history helps you confirm whether automation ran as expected.

<img src="https://mintcdn.com/platoae/qNwZzvSrzTHhpM3n/images/connect360/workflows.png?fit=max&auto=format&n=qNwZzvSrzTHhpM3n&q=85&s=f0e071686f17f35b6769243621cd1764" alt="Connect360 workflows" width="1280" height="720" data-path="images/connect360/workflows.png" />

## Open Executions

From `Workflows`, click `Executions`.

The execution list can show the workflow, trigger, status, start time, and run time.

## What To Check

When a workflow does not behave as expected, check:

* The workflow is active.
* The trigger matches the event.
* The customer or chat has the expected data.
* The channel can send.
* Any template used by the workflow is ready.
* Wallet balance is available when paid messaging is involved.

## Fix And Re-Test

Make one change at a time, then test again. This keeps the workflow easier to understand.