> ## Documentation Index > Fetch the complete documentation index at: https://docs.plato.ae/llms.txt > Use this file to discover all available pages before exploring further. # Workflows > Build Connect360 automation with triggers, logic, waits, message actions, and execution history. Workflows automate message and notification flows. Use them for follow-ups, order updates, campaign paths, reminders, customer routing, and team alerts. Connect360 workflows ## Create A Workflow New Workflow button Connect360 workflow form For the full creation flow, see [Create A Workflow](/connect360/workflows/create-workflow). Click `New Workflow`, then add: * Name. * Optional description. * Status: active or inactive. After saving, open the workflow row to use the visual builder. ## Use The Builder The workflow builder uses blocks connected on a canvas. For builder habits and block types, see [Use The Workflow Builder](/connect360/workflows/builder). Available block groups include: * `Trigger` blocks, such as manual run and app event. * `Logic` blocks, such as if, switch, and wait. * `Action` blocks, such as send message, notify workspace members, and stop. * `Visual` blocks, such as note. Double-click a block to edit its settings. Save the canvas after adding or changing blocks. ## Common Triggers Connect360 workflows can start manually or from app events. Current app event options include: * New order created. * Order updated. * New WhatsApp message. Campaigns can also start a workflow for each selected recipient. ## Message And Notification Actions Use `Send Message` when the workflow should send WhatsApp, SMS, or web message content. Use `Notify Workspace Members` when the workflow should alert assigned members, unassigned members, or all members. Use `Wait`, `If`, and `Switch` to control timing and routing. ## Review Executions Click `Executions` from the Workflows page to review workflow runs. The execution list shows the workflow, trigger, status, start time, and run time. Use it when a campaign or automation did not behave as expected. For troubleshooting runs, see [Review Workflow Executions](/connect360/workflows/executions).