> ## Documentation Index
> Fetch the complete documentation index at: https://docs.plato.ae/llms.txt
> Use this file to discover all available pages before exploring further.
# Customers
> Use customer records from Connect360 and understand how they connect to Restaurant.
Connect360 uses the same customer records as Restaurant.
That means customer names, phone numbers, addresses, tags, orders, and conversation history can support both service operations and messaging workflows.
## What You Can Do
From the Customers page, you can:
* Review customer records.
* Add or edit customer details.
* Use tags to group customers.
* Import or export customer lists, when that workflow is enabled.
* Open customer context while working conversations and campaigns.
For deeper customer record setup, see [Restaurant Customers](/restaurant/orders-and-service/customers).
## Where Customers Matter In Connect360
Customers are used by:
* Chat conversations.
* Campaign recipient selection.
* Customer filters.
* Template variables.
* Workflow triggers and actions.
* Customer distribution reports.
## Customer Data Tips
Keep customer records practical and easy for staff to trust.
Use clear names, correct phone numbers, useful tags, and complete addresses when delivery or location-based reporting matters.
Before sending a campaign, review the filter result and selected customer count so the message goes to the intended audience.